Welcome to the website nomardepot.com (hereinafter respectively: «the website» and «the company»). Your use of the website is subject to the terms of use detailed below. The use of the website and its contents, in any way, indicates your agreement and confirmation of what is stated in these terms of use without limitation and/or reservation.

The company may stop the operation of the site and change, at its sole discretion, the terms of use of the site, its structure, appearance and the availability of the services and content provided therein without notifying you in advance and you will not have any claim and/or claim and/or demand against it for this .

What is stated in these terms of use is worded in the masculine language and this is for convenience, but refers to both genders equally.

2. The contents of the website
The site including all the information and content appearing on the site is provided as is (As Is). Despite the company’s intention that the information and content presented be correct and accurate, there may be technical or other errors in the content. The company is not responsible for inaccuracies or mistakes made in relation to the content.

Content submitted by website users – the company may from time to time allow you to submit content to the website (hereinafter: «User Content»). The company does not undertake to publish the content of the surfers that you have given it or to continue to publish the content of these surfers.
You confirm that you are aware that the content of the surfers (including any opinion, statement of position, advice, statement, proposal, information and/or any other content) belongs to parties browsing the site and that the company is not involved in their creation, editing and/or operation and that the company bears no Any liability regarding the correctness and quality of this content (including misleading and/or offensive content) and any damage that may be caused as a result of viewing and/or using this information.

You agree and undertake not to send any commercial advertisement or use the site to promote the sale of goods or services or to upload content that is illegal and/or violates the provisions of any law and/or violates any right (thus you undertake that the content of the surfers provided by you was compiled by you, that you owns the full rights therein and that you are entitled to deliver the surfers’ content to the company) and/or false and/or harmful (including sending material containing viruses) and/or rude and/or disturbing and/or offensive and/or defamatory and/or may constitute libel and/or defamation and/or may amount to violating the privacy of another person.

Sending user content gives the company unlimited and unqualified permission to use it at its sole discretion (including distributing it in any media, transferring it to third parties, etc. without being entitled to any compensation).
The website management is entitled to change and/or delete and/or add any user content without giving any notice or reasons and you will not have any claim and/or demand and/or claim against the company for this.

The management of the site will not transfer private information about the users to a third party except as required by law and/or by an authorized authority to speak and/or by a judicial order or judgment and/or as required to protect the interests of the company and/or to enforce Terms of use as detailed. A writer who discloses private information does so at his own discretion and sole responsibility while being aware that this information is exposed to all.

The website may include links to websites that are not operated by the company. The use of these websites will be done at the user’s responsibility and subject to the terms of use of these websites. The company is not responsible in any way for the linked sites, including their contents.

The use of the contents, including the contents of surfers, will be done at your sole and full responsibility and you will not have any claim and/or demand and/or claim of any kind against the company and/or officers and/or its employees and/or anyone on its behalf, including the website management and/or staff the website for the contents and/or any damage that may be caused and/or caused due to the use of the website and its contents and/or reliance on said information and contents.

The user agrees and confirms that any reliance on statements, statements of position, advice or any other content displayed on the site is made at the user’s discretion and sole responsibility; The user must carry out all his own evaluations and tests regarding the product and/or service and he waives and will be prevented from making any claim regarding reliance on any of these.

3. The products and services on the website
The company offers for purchase on the site products of various models of the German company FALKE, types and quantities and services as it deems appropriate and at its sole discretion. The company reserves the exclusive right at any time to add and/or subtract products and/or services offered for purchase on the site as well as to determine the method of purchase and the purchase price.

The company reserves the right to change the prices of products/services at any time and without prior notice. Product prices do not include delivery to the customer’s home. Product prices are in shekels and include VAT.

The company reserves the right not to deliver a certain product if the product is out of stock. The company will notify the customer of a product that is not in stock after 14 business days, in which case the company will notify the customer of the cancellation of the deal or, alternatively, offer him an alternative product.

The photo that appears in the product ad is for illustration purposes only, unless explicitly stated otherwise. The full specification of the product may not be fully reflected in the photograph appearing in the product ad. In the event of a gap or difference, the words written in the product ad will prevail over the description shown in the photograph.

In any case where, due to a bona fide error, the details described in the product ad do not match the product for which the product ad was published (including an error in the price of the product), the customer will be given the option to choose between receiving the existing product as and to the extent that it can actually be delivered (including its actual price), and receiving all amounts collected from him on account of the product, and this will be his only remedy.

The terms and validity of any promotion advertised on the website shall be subject to the terms as expressly published on the website.

4. The right to purchase products on the website
Any person who is a resident of Israel, over the age of 18, may participate in the sales carried out on the website, in a retail purchase only.

A business with a standing order for purchase on the website.

Participation is conditional on registering on the website and providing complete, correct and accurate personal details, including full name, ID number, address, phone number, e-mail address.

The company reserves the right to prevent a user of the website from accessing and/or participating in sales on the website temporarily or permanently, at its sole discretion and without prior notice. Without detracting from the generality of the foregoing, the company may prevent any of the users from accessing sales on the website in the event that, in its judgment, their behavior is inappropriate and/or not in accordance with the rules of participation and/or attempting to damage the proper management of sales on the website.

5. How to purchase the products, charges and payments
The amounts and prices displayed on the website include VAT, to the extent that the transaction is subject to VAT.

Before placing an order for a product or service, the customer must first register on the website by choosing a username and password. In addition, you must type basic details such as name, address, e-mail address, phone number, credit card number, social security number, gender and other details, if and as required.

To purchase a product through the website, you must select the product and fill in details such as name, social security number, address, e-mail, phone number and credit card number. Care must be taken to provide the correct details otherwise we will not be able to guarantee the fulfillment of the order.

To purchase a product by phone, call the phone number indicated on the website and provide the required details: buyer’s name, shipping address, e-mail address, phone number and credit card number. The site representative will confirm the presence of the item in stock and the customer’s possibility to order it.

Filling in all the details required to purchase a product as mentioned above, will be considered as placing an order by the customer. Upon receipt of the order, the website will check the credit card details and only after the order is approved by the credit card companies, the operation will be approved and the product will be shipped. The customer will be charged for the product through the credit card, after the order.

Final confirmation of the order will be sent only after checking the credit card specified in the order and approval from the credit company, all subject to the availability of the products in stock. The delivery date will be determined from the day the transaction is approved by the credit company.
For the avoidance of doubt, the delivery of the email to the customer does not constitute evidence of the performance of an action and does not bind the site. Only the registration recorded on the site’s computers will be conclusive evidence of the correctness of the actions.

If the order is not approved by the credit companies, the customer will receive an appropriate notification. In order to complete the purchase, the operator of the operation will be required to contact the website representative by telephone in order to arrange the approval of the credit companies to carry out the transaction. It will be clarified and emphasized that an action will be considered complete only after the approval of the credit companies for the execution of the transaction has been arranged by the person performing the action. In the aforementioned case, the delivery dates will only be considered starting from the date of approval of the transaction by the credit card company. If the operator did not take action to arrange the approval within 7 days from the date of receiving the notification of the credit companies’ refusal to grant approval for the transaction, the order will be canceled automatically and without the need for further notification and without obliging the company in any way.

For the customer’s attention – submitting false information is a criminal offense and whoever does so is subject to criminal and civil legal proceedings.

For the customer’s attention – the various products offered on the website are available and kept in stock at all times, and every order and delivery of a product on the website is subject to the availability of sufficient stock of the product offered for sale.

However, it will be clarified that the company does its best to make sure that the products displayed for sale on the website will be in stock at the time the products are offered for sale and until the time they are delivered.

However, if it turns out that for reasons beyond the company’s control, a product purchased on the website was not in stock at the time the product was purchased on the website or a lack of product stock was discovered after the purchase, an appropriate notification will be sent via e-mail or by phone. In this case, the company will be entitled to offer the customer an alternative product of equivalent value to the ordered product. If her offer is accepted, the details of the re-order will be updated. If the customer is not interested in the replacement product, he will have the right to refuse to accept it, in which case the order will be canceled and the company will refrain from charging the customer’s credit card or refund any amount paid for the product, to the extent that it was paid, except for receiving a replacement product or canceling the aforementioned transaction. The customer will not have any claim, claim and/or demand, of any kind, against the company for the lack of stock as mentioned, including for purchasing or winning the product or expecting to win as mentioned, loss of profit, purchasing the product from a third party at a higher price, etc.

In any case of contradiction or inconsistency between the general instructions concerning sales and specific instructions set forth below in the regulations in relation to a certain type of sale, the specific instructions concerning that sale will prevail.

The purchase transaction will be finalized only after the company receives approval from the credit card company for the execution of the charge, in accordance with the existing working procedures between it and the company.

Payment by checks and cash will only be possible upon self-collection of the product at the company’s offices.

The price of the product indicated in the product ad plus shipping fees can be paid in one payment or in several payments as indicated in the product ads.

6. Delivery and product delivery dates
The delivery date is counted in working days (Sunday-Friday of the week, not including Saturdays, holiday eves and holidays) from the date of receipt of approval for the transaction from the user’s credit card company.

Orders of the company’s products (ie – excluding orders that are not in the permanent stock in Israel and/or a product according to special dimensions) that will be recorded and approved by the website representative on Sunday-Thursday until 6:00 pm, will be delivered in periods of up to 21 business days by registered mail or courier mail. Orders for products that are not in stock and/or special order products will be delivered within 42 business days.

The delivery dates are subject to delays due to force majeure, such as – strikes, shutdowns, war, general mobilization, natural disasters and similar circumstances and/or delays due to unforeseen factors and/or events and/or which are not under the exclusive control of the company.

Different products may have different delivery dates. The company does not guarantee that all products will be delivered on the same date.

If the user chooses to pay for the product in cash and/or checks, the date of delivery of the product will be made after prior notification that the product is in stock at the company’s offices, the user can by prior arrangement pick up the product from the company’s offices and pay when receiving the product.

The company will not be responsible for delays beyond its control and/or originating from the customer.

The products will be delivered by registered mail and/or via courier to the address, as filled in the order form.

Orders under 500 NIS before VAT – you will be charged a shipping fee of 20 NIS before VAT. Orders over this amount will not be charged shipping fees. You can self-collect the products from the company’s address, provided that the payment for the products is made at the place of collection.

During the delivery of the product, the company may require the presence of the credit card holder at the time of delivery of the product, and/or the presentation of the credit card holder’s identity card and/or the credit card holder’s signature on a voucher as a condition for the delivery of the product.

In any request to cancel an order after the product has been shipped for a long time, the cancellation is subject to the customer returning the product in its original packaging, intact and/or without injury and/or damage and/or defect and/or spoilage of any kind and type that he discovers at his own expense. In this case, the customer will be charged the shipping fees and transaction cancellation fees according to the law.

In case of refusal to accept the package by the customer, the customer will be charged for the shipping costs to him and the return of the product to our warehouse.

7. Self collection
The collection of the product will be from the company’s where the buyer must coordinate in advance with the company’s offices after 21 business days only (depending on the stock status in the company) or at another time that will be determined in advance when ordering the product by the company.

The collection date will be subject to the stock available at the company. When picking up the product, the user will have to present an ID card. In a case where the product is not collected by the orderer, it will be required to present a power of attorney on behalf of the orderer and the orderer’s identity card in order to receive the product.

The user who collects a product independently will be solely responsible for any damage caused to the product from the date of receipt of the product into his possession.

In the case of self-collection, the user will not be charged shipping fees.

8. Cancellation of purchase and return of the product by the buyer
A customer may cancel the order in accordance with the provisions of the Consumer Protection Law, 1981 (hereinafter: the «Consumer Protection Law»).

The cancellation of the order will be made from the day the order was placed and up to fourteen days from the day of receiving the product or from the day of receiving the document containing the details mentioned in subsection 14c(b) of the Consumer Protection Law , whichever is later.

The cancellation of the sale will be delivered to the buyer by phone and/or in writing to the e-mail address he specified when placing the order.

When canceling the transaction not due to a defect or discrepancy between the product ordered and the product actually received, the customer’s money will be refunded to him within 14 days of receiving the cancellation notice, with the exception of a cancellation fee of 5% of the order value or NIS 100, whichever is the lower, the product will be returned at the customer’s expense.

When canceling a transaction due to a defect or discrepancy, or due to failure to deliver the product at the specified time, or any other violation of the contract, no cancellation fees will be charged, the consumer’s money will be deposited within 14 days of receiving the cancellation notice, the product will be returned at the company’s expense. Canceling the order by the customer is subject to the fact that the customer returns the property in its original packaging, complete and/or without injury and/or damage and/or defect and/or spoilage of any kind.

It is not possible to return products after they have been used of any kind, except with the prior approval of the company.

The company has the right to sue the customer due to a decrease in the value of the returned product.

The company will give the customer a copy of the charge cancellation notice that the business gave to the credit company.

Reservations for the right of cancellation: It is not possible to cancel the purchase of products that were made especially for the customer, as well as products that can be recorded, copied and duplicated that the customer has opened their original packaging.

The company will be entitled to cancel a transaction or sale in whole or in part in the following cases:

An unusual and clear pen error was made on its face and in good faith, whether in the price of the product, in the inventory availability of the product or in the description of the product.

In case of force majeure, act of war, hostility, terrorism and/or anything else that prevents the continuation of a proper sales procedure.

Notice of the cancellation of the sale will be given to buyers by phone and/or by e-mail to the address specified on the registration page.

If the product is out of stock due to unusual circumstances that were not known at the time of placing the order, the company and/or the supplier and/or the customer may cancel the sale, in such a case, the company may offer an alternative product of equivalent value subject to the customer’s consent, in these cases, if we collect money, he sits to customers in full.

The company will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer and/or a third party, including financial damage due to the purchase of the product at a higher price from a third party.

9. Limitation of liability
The product is offered and presented in good faith, as it is («AS IS»), without any commitment and/or representation, express or implied, on the part of the website.

The responsibility for the nature and quality of the products offered for purchase on the site lies with the manufacturer, with the exception of products for which the company has expressly announced that the service and responsibility for them are provided by him and/or someone on his behalf.

The manufacturer’s warranty covers defects in material and/or manufacturing. The warranty does not include natural wear and tear, tears that are not in the seam, damage caused by improper use, contact with chemicals that are not specified in the washing instructions, incorrect use and care (not according to the manufacturer’s instructions), accident , malicious vandalism or natural disasters. Also, the warranty does not cover items of clothing that have undergone repair or change of any kind, other than by the manufacturer or a person authorized by him. The warranty does not apply to non-original parts and direct or indirect third party damages of any kind.

In any situation of such a defect, the company will replace, repair or send the product for examination abroad, according to its best judgment. If it was decided, after inspection, that the defect in the product is not included in the scope of the warranty and it can be repaired, it will be possible to repair it for a fee.

The company is not responsible and will not be responsible for any direct, indirect, accidental, special or consequential damage and/or any other damage, including, without prejudice to the generality of the above, for loss of direct or indirect profits and/or damage to the good name and/or reputation, arising or related in any way to the use, copying and/or presentation of the website, due to delay in use and/or inability to use the website and/or products purchased through it, and/or arising in any other way from the use of the website, whether for contractual and/or tortious reasons and/or any other reason.

10. Maintaining the privacy of surfers using the website
The delivery of personal details when registering for the website is done according to the user’s wish and full consent.

The delivery of the aforementioned details is intended to complete the product purchase transaction and to enable the company to deliver the product to the customer and to provide service.

The information provided is not transferred to any party except as necessary to complete the transaction (such as the credit company).

The company takes all the usual precautions in order to maintain the confidentiality of the personal information provided by the participants and the security of the information stored on the website. However, since this is an online environment, the company cannot absolutely guarantee the prevention of intrusion into its systems and the disclosure of the material stored therein. The company will not be responsible for any damage of any kind, direct or indirect, caused to the user and/or anyone on his behalf and/or any third party for the disclosure of such information and/or loss of information and/or unauthorized use thereof.

The customer’s personal details: full name, telephone, address and e-mail address will be kept in the company’s database secured by the most advanced means and will be used by the company to send mail regarding various publications from the company to the customer, unless and until the customer refuses to provide service.

11. Intellectual Property Rights
All copyrights and intellectual property in connection with the website, including its contents, design, the computer code that operates the website and any file and material contained therein, patents, trademarks, trade names and any matter or detail related to the website, belong to the company or to a third party that has allowed the company to use them . You may not copy, distribute, reproduce, sell, translate, deliver and/or perform any other action to a third party without obtaining the company’s prior written consent.

12. Additional terms
The company’s computer records regarding the actions carried out through the site will be prima facie evidence of the correctness of the actions.

Unless written otherwise, all information displayed on the site regarding the manufacturer and product, their nature and quality were provided to the company by the manufacturer, and are the sole and full responsibility of the manufacturer.

In the presentation of the manufacturer and his products displayed on this website, there is no expression of opinion regarding their nature or quality by the website.

13. Jurisdiction
The use of the website and these regulations are subject to the laws of the State of Israel. The courts of the district of Tel Aviv – Jaffa have exclusive jurisdiction to discuss any dispute and/or claim and/or demand and/or claim regarding these terms of use and/or the use of the website.